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What you will need

Bring these and your file moves the same day.

We would rather tell you everything once than send you back three times. Choose the category that describes you.

    You must be 18 or over. Three consecutive payslips are the heart of a salaried file; with those in order, the rest usually follows. Originals are sighted and returned. Copies are held securely on your file and used only to assess and administer your loan.

    Common hold-ups

    The four things that slow a file down.

    Payslips that are not consecutive

    We need the last three in a row. A gap means we cannot confirm your basic pay.

    An unstamped bank statement

    Downloaded PDFs are fine, but the bank stamp is what makes it verifiable.

    The employer undertaking

    Funds are not released until the signed undertaking is on file. Start this early — HR is usually the slowest step.

    An address we cannot place

    Give your province, town and a plot or house number. "Lusaka" on its own holds a file up.

    Next step

    Got your documents together?

    Start the application and upload them as you go.

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